Online consultation: If you would like to complete an online consultation you can do so here.
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Please note, you may be requested by our team of trained care advisers for a brief description of your symptoms when making a booking. You may initially be booked in for a callback with a clinician to assess your condition. This system allows us to care for more patients and prioritise those most in need. Often, our clinicians can deal with your request there and then, saving the need for you to come in!
If you are unable to attend your appointment, please cancel by calling our dedicated cancellation line: 020 3141 0702. Repeated failure to attend appointments may result in removal from the practice list.
Please be aware that due to coronavirus, all appointments will be carried out over the phone to reduce the risk for patients and staff.
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Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
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You should only request a home visit if you are housebound or are too ill to visit the practice. Our clinical team will only visit you at home if they assess that your medical condition requires it. They may also refer you to external visiting services.
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Please bear this in mind and please be prepared to provide suitable details to enable the team to schedule house calls.
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Common ailments can often be treated by yourself at home using medicines that are available over the counter from your local pharmacy or supermarket.
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NHS UK have advice on their website and your local pharmacist can also advise you on minor illnesses.
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You can complete an online consultation using eConsult here and a member of our team will aim to respond within two working days.
